Frequently Asked Questions
Find answers to common questions about our AI chatbot solutions
General Questions
What is Vegabyte?
Vegabyte provides affordable AI chatbot solutions for small-to-medium businesses. We offer fully managed chatbots that help automate customer service, generate leads, and improve business efficiency.
How much does it cost?
Our service costs $200 per month, with no setup fees or hidden costs. This includes custom chatbot development, implementation, monthly updates, and ongoing support.
Do I need technical knowledge?
No technical knowledge is required. We handle all aspects of setup, maintenance, and updates. You'll receive a simple dashboard to view performance metrics and make basic content adjustments if desired.
Implementation & Setup
How long does implementation take?
Most chatbots are fully implemented within 7 business days after our initial consultation. This includes customization for your specific business needs and integration with your existing platforms.
What platforms do you support?
Our chatbots can be integrated with your website, Facebook Messenger, WhatsApp, and other major messaging platforms. All integrations are included in the standard subscription price.
Can I customize the chatbot's appearance?
Yes, we customize the chatbot's appearance to match your brand colors, logo, and overall aesthetic. This ensures a consistent brand experience for your customers.
Features & Capabilities
What can the chatbot do?
Our chatbots can handle a wide range of tasks including:
- Answer common customer questions
- Schedule appointments and viewings
- Qualify and collect leads
- Process basic transactions
Does the chatbot use AI?
Yes, our chatbots use advanced AI and natural language processing to understand and respond to customer queries naturally. They learn from conversations to improve over time.
Can it integrate with my existing systems?
Yes, our chatbots can integrate with most CRM systems, calendar applications, and other business tools. We'll discuss your specific integration needs during the consultation.
Support & Maintenance
What kind of support do you provide?
We provide comprehensive support including:
- 24/7 technical monitoring
- Monthly performance updates
- Regular content optimization
- Priority email & phone support
How often do you update the chatbot?
We provide monthly updates to improve your chatbot's performance based on conversation data and customer feedback. Emergency updates are handled as needed.
Billing & Contracts
Is there a long-term contract?
No, our service is month-to-month with no long-term commitment required. You can cancel at any time without penalties.
Do you offer a money-back guarantee?
Yes, we offer a 14-day money-back guarantee. If you're not satisfied with our service within the first 14 days, we'll provide a full refund.
Are there any usage limits?
No, your subscription includes unlimited conversations. We don't cap usage or charge extra based on volume.
Still Have Questions?
Contact our team for answers to any other questions you might have.
Ready to Grow Your Business with AI?
Join hundreds of businesses already saving time, increasing leads, and delivering better customer service with Vegabyte.